SERVICE & SUPPORT
This product has 1year “Onsite Pickup warranty”. As this is an imported product it has not come with an International warranty and the warranty is limited to the products origin country, hence we provide our own warranty.
Onsite Pickup warranty is our simplest warranty solution, if anything goes wrong within 7days of your purchase, we will replace your product as per our return policy. Post 7days you will be entitled to part replacement/repair warranty for 1year from the time of purchase.
To avail warranty, you just need to open a support ticket or simply call us and we will get the product picked up from your place within 24-48 working hours, as soon as we receive the product, our trained technicians will check it and fix the issue. We then observe the working condition of the product at least for 24 working hours before it is sent back to you. Our warranty pickup and drop will be free of charge. Warranty pick up range is pan India.
* Warranty will not be covered if there is any physical damage, water spillage, and electrical surge.
* There is a warranty sticker behind this product, which needs to be secured to avail the warranty. The warranty will be void if the warranty sticker is removed or tempered.
Packing is done in a full proof manner with all-weather proof materials.
* All our shipments are insured so you need not worry about the transit damage, in such cases, your product will be replaced or a full refund will be initiated.
All orders received will be shipped within 24-48 working hours and will be delivered to you in 3 to 7 working days. If the item you ordered is not in stock, you will receive a notification email from us regarding the estimated shipping date. Once the item is shipped, you will receive an email with the details, including the expected delivery date, courier partner, docket number and the shipping method.
* For higher value orders we may contact you via email or phone to re-confirm your order before we ship it.
* It's an imported Laptop and it doesn't come in a branded box. To ensure safe delivery of a product, we use our own thick box.
* A bag is not included with the laptop.
* Manual has to be downloaded from the brand official website.
* Only genuine windows are included, no other software is included with the laptop.
BOX packed with 1year seller warranty.